The challenge
GWL's public standpipes serve high-density neighbourhoods across Kumasi, but supplying water at these sites without metering means consumption goes unrecorded, with no direct link between what is drawn at a standpipe and what is billed for it.
What we did
Working with GWL and local assemblymen at each community, Maji Systems fitted seven standpipes across Kumasi — Suame, two sites in Moshie Zongo, Sokoban, Akropong Esaase, Oduom and Santasi — with solar-powered, prepaid Community Dispensers set into tiled standpipe bases. The first went live at Suame in November 2024 as a demonstration for GWL; the remaining six followed in a phased rollout between February and April 2025.
The outcome
Each of the seven sites now gives GWL a metered, prepaid record of consumption at the point of use, in place of a single unmetered standpipe connection. Phasing the rollout let each community's dispenser be commissioned and tested individually rather than all at once.
